Dispatch

Dispatchers are responsible for taking calls and relaying all necessary information to Patrol Deputies in order for them to respond to calls. For the protection of deputies on shift, dispatchers are also responsible for tracking the location of each deputy on patrol to assure backup units may be quickly dispatched when and where they are needed.

They also dispatch for the 9 Volunteer Fire Departments and the St. Joseph Medical Services.

The Burleson County Sheriffs Office currently has seven full-time dispatchers.

The dispatch and communications division is also responsible for:

Answering incoming calls from the public
Receiving 911 calls
Handling routine air traffic from field patrol units
Maintaining accurate patrol transmission logs
Dispatching calls
Operating the National Crime Information Center (NCIC)
Notifying and logging ambulances and wreckers for patrol officers
Assisting internal departments with daily necessities and investigations

 

 

Communications Supervisor Nicole Colley

Nicole Colley is a seasoned Communications Supervisor with over 20 years of dedicated experience in emergency services dispatch operations. In her current role, she leads a team of eight highly skilled dispatchers responsible for answering 9-1-1 calls and coordinating rapid, life-saving responses for police, fire, and EMS agencies. Her expertise ensures seamless communication, operational efficiency, and the highest standards of public safety under pressure.

 

911 Dispatchers

Jessica Pineda

Britney Davison

Kaitlyn Kmiec

Margie Warren

Maegan Richards

Meredith Fletcher